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                                   POULTRY ORDERING INFORMATION

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PLEASE TAKE THE TIME TO READ THIS INFORMATION IT WILL  BE VERY BENEFICIAL PRIOR TO ORDERING

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WE ARE NO LONGER ACCEPTING ORDERS FOR 2024 DELIVERY. YOU MAY ORDER NOW FOR 2025 USING THIS YEARS PRICES UNTIL WE UPDATE THE WEBSITE IN NOVEMBER.

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PLEASE REMEMBER WE DO NOT TAKE PHONE ORDERS OR INTERNET ORDERS. ALL ORDERS MUST COME IN BY US MAIL WITH A CHECK OR MONEY ORDER.

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POULTRY NUMBER ORDER REQUIREMENTS

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1.Chicks, bantams, guinea keets - You must order these in multiples of 25 (25, 50, 75, 100, etc.). (20, 40, 60 , 80  from June 1 to August 30)

   We have to have at least 25 ( 20 after June 1) chicks in a box to keep them safe and warm in shipment. We are only able to use standard chick boxes and we are very concerned our chicks are treated humanely and do not chill in shipment.

2.Ducklings - You must order these in multiples of 15 (15, 30, 45, 60, etc.). (10,20,30, 40 from June 1 to August 30)

 We have to have at least 15 ( 10 after June 1) ducklings in a box to keep them safe and warm in shipment. We are only able to use standard chick boxes and we are very concerned our ducklings are treated humanely and do not chill in shipment.

3.Goslings - You must order these in multiples of 6 (6, 12, 18, 24, etc.).

 

You may mix guineas, bantams and chicks, and chicks, or guineas in the same shipment.  Ducklings and goslings may  be mixed together in one shipment. You may never mix ducklings with bantams or guineas because these do not ship well together. Ducklings and chicks can be mixed together if you keep the ratio (1 duckling = 2 chicks. )  For example if you want 6 ducklings then you would need 13 chicks to make a 25 box order)You may never mix geese with anything except ducklings.   1 gosling = 2 ducklings. )

 

POULTRY SHIPPING CHARGES

UPDATED JUNE 25, 2024

All poultry is priced to include postage.The exception to that it is orders going to Alaska, Hawaii or Porto Rico.Those orders must go Express mail. Therefore every order to those locations must add an additional $45.00 for every unit of poultry. A unit of poultry is 25 chicks, 15 ducks or  6 geese. For example if you order 50 chicks and live in one of those 3 locations you would add $90 to your order to cover costs. I  am sorry the USPS just keeps raising prices and reducing service. A 25 size box to Alaska now costs us $61. We  figure some costs into the price of each chick to cover postage and box costs. On average over the entire  lower 48 states USA a 25 box costs around $15 total to send box and postage by Priority Mail.

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POLICY ON ORDERING WITH NO SUBSTITUTION:  EFFECTIVE JANUARY 1, 2022

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As we are in this for genetic preservation and sincerely want to get others to maintain the breeds we have instituted a policy that if you indicate no sub on your order we reserve the right to possibly make multiple shipments of your order to get you the specific breeds as they become available. As a result you will possibly get free chicks of some rare breed that have no home.  You also agree to take the  chicks anytime during our regular season of April through August.  Our first wish will be to get you all of your order at one time but sometimes the birds have a mind of their own and the demand can change on a weekly basis. There are no cancellations  on NO SUB poultry after the 10 day grace period on the confirmation letter. All cancellations after that will be issued a credit only, no cash refunds. 

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POLICY ON EARLY ORDERS: EFFECTIVE NOVEMBER 1, 2022

 

 All orders received after September 10 of a given year are automatically booked for the following hatching season ( unless a prior agreement has been made). When these early orders are made it locks in a price prior to the  new season updates. By doing this you also agree to not cancel the order.  Should  you decide to cancel we will only issue a credit no cash refunds.  

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HOW SOON DO WE CASH YOUR CHECK SENT FOR PAYMENT OF YOUR POULTRY ORDER? 

 

 Please be sure to send payment that is current (no postdated checks).  It might take us a few weeks to get your order processed, depending upon our work load at the time, but your check will be cashed just when your order is placed in the schedule book and a confirmation letter is sent out to you.  We do not hold your check until after your birds are shipped out.  We  accept only  a check or money order as payment for the poultry orders.  Our prices would have to be set much higher if we were to set up to take credit cards as payment.

 

PLEASE REMEMBER ALL DAY-OLD POULTRY IS SOLD AS STRAIGHT RUN ONLY.  WE DO NOT SEX ANY OF THE DAY OLDS.  Since we do not sell sexed chicks, we have no control over what you receive as far as a male-female ratio.  Ideally, it is supposed to be a 50-50 split, but anyone who has been in poultry knows it can vary from that.

 

ALL ORDERS MUST STILL COME IN BY USPS MAIL WITH PAYMENT INCLUDED IN THE FORM OF A CHECK OR MONEY ORDER.    WE DO NOT ACCEPT TELEPHONE, INTERNET  OR CREDIT CARD ORDERS. YOUR POULTRY ORDER IS NOT BOOKED UNTIL WE RECEIVE IT IN OUR OFFICE BY MAIL.

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Please remember we process and fill orders on a first come, first served basis.  We never know from year to year which will be the hot items that everyone will want, so place your orders early even if you don’t want them until summer.  If you don’t get your name on the list early for the date that you prefer, that date may already be booked up for the breeds you want.  REMEMBER, ORDER EARLY!!!!!

 

DAY OLDS: We will telephone or e-mail you the day your birds are shipped so it is very important that you include your daytime and evening telephone numbers (if they are different) and your e-mail address on your poultry order form.  We call in the evening to let you know they have been sent and the Postal Service calls during the day to let you know they have arrived at your Post Office.  We will basically try to contact you first by telephone and will use the e-mail as a backup contact in case we can’t reach you by phone.  We do not call if we do not ship.

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SHIPPING DOCUMENTS AND SHIPMENT REPORT FORM

 

Every poultry order is shipped out with an NPIP sheet and a breed list, indicating what is enclosed in the shipment, in the envelope attached to the outside of the box.   There will also be a “Shipment Report Form” enclosed in the envelope taped to the outside of the box.  

 

1. INSTRUCTIONS - POULTRY SHIPMENT LOSS: If there is a problem with your shipment and you receive dead birds, you MUST send to us within seven (7) days of receipt of shipment our “Shipment Report Form” (filled out and signed) or an official form from the USPS stating how many birds were DEAD ON ARRIVAL or a photo of the box and contents if the Post Office will not verify your losses.  This MUST be sent by U.S. Mail.  It will not be accepted by e-mail.  

If you do not mail this back to us within seven (7) days, NO CREDIT WILL BE GIVEN AND NO REPLACEMENTS WILL BE SENT!!!!!  WE ASK THAT YOU CONTACT US WITHIN THREE DAYS OF RECEIPT OF YOUR ORDER IF YOU LOSE BIRDS AFTER ARRIVAL SO THAT WE ARE AWARE OF THE PROBLEM AND CAN HELP YOU IF AT ALL POSSIBLE.

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2.  CHICK WARRANTY:  We cannot guarantee the chicks past their arrival time.  Any losses in shipping must be reported  and documented upon arrival (verified on our form by a USPS employee or a photo taken upon arrival).  Losses from shipping issues must be reported within 3 days.  Losses that occur after arrival and up to 3 days will only be credited or replaced.  There will be no cash refunds on losses after shipment arrives only replacements or credit.  We also make no guarantees as to how many years your poultry will live.  There are too many factors that can alter a bird’s egg laying length and life in general.  If your losses are small and you have another shipment coming, we will try to replace them in your next shipment.  If the losses are larger, we will either replace the lost day-olds or refund for your losses.   

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3.  SHIPPING DATE:  There is no guarantee on these.  We do the best we can to meet your requested date, but we are dependent upon the birds cooperation.  We ship on Monday, Tuesday, or Wednesday of each hatch week and always contact you (either by phone or e-mail) the evening the shipment is mailed.

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4. CANCELLATION POLICY:  We reserve the right to charge a 25%  cancellation penalty for any order that is canceled 10 days or more after the date on the confirmation letter.  If you decide to cancel the order, the cancellation must be received in our office in writing via U.S. mail with your signature on it.  We do not accept cancellations by e-mail or telephone.  There is $3.00 charge for any order that is cancelled once it is received and we have processed and set it up.  There  will be a minimum of a 3 week delay before a refund on such orders is issued  to insure your check has cleared before we issue  a refund from us. No cancellations within 10 days of a scheduled shipment. If you must cancel at that time only a credit will be issued.

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YOU CAN ORDER AS FEW AS 1 OF A BREED.  IF YOU WANT MORE THAN  THE MAXIMUM NUMBER AVAILABLE PER HATCH, YOU WILL NEED TO PLACE TWO ORDERS FROM TWO DIFFERENT HATCHES (INCLUDING THE EQUIVALENT OF 25 CHICKS FOR EACH ORDER).

 

EGGS/ADULT FOWL 

 

We do not ship hatching eggs or adult fowl.

 

NOTE:  Please pay attention to the hatching dates for each type of fowl.  When a breed is sold out for the season, it will be indicated beside the breed description for that breed on the web site.  (Example:  Turkeys do not start hatching until May.  Guineas don’t start until June.  Geese quit around July 1.)

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POULTRY SHIPMENTS TO CANADA 

 

We are no longer shipping poultry for entry into Canada.  The changes in USPS border delivery and expense of vet import papers has stopped us from doing this.

 

POULTRY SHIPMENTS TO HAWAII 

 

All orders for poultry shipments to Hawaii must be received in our office well in advance (a month or more) of the shipping date requested so that the necessary permits and paperwork may be obtained.  There is no charge for the paperwork to ship to Hawaii, but it must be obtained in advance.  We are not allowed to ship ducklings, quail, or goslings to Hawaii.  We can only send chicks.  All shipments to Hawaii must be sent by Express Mail.

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